1. Introduction

Welcome to the Forn Ca Amer online store (https://forncanamer.com). By accessing and using this website, you accept these terms and conditions. Please read them carefully before making any purchase. If you do not agree with any of these conditions, we recommend that you do not use our website.

2. Identification

Forn Ca Amer, www.forncanamer.com (hereinafter the website), with address in *Balèria,3 Manacor, is owned by Amer *Ramis SL with NIF B-07690795, with address in *Balèria,3 Manacor, telephone 971552603 and email: forncanamer@gmail.com, is the owner of this website and responsible for the sale of products available in the online store.

3. Use of the Website

3.1. To make purchases in our online store, you must be of legal age and provide valid and truthful information.

3.2. We reserve the right to modify, update or delete content from our website without prior notice.

4. Orders

4.1. By placing an order, you agree to purchase the selected products in accordance with these terms.

4.2. Orders will be subject to stock availability. If a product is out of stock, you will be notified as soon as possible.

4.3. Forn Ca Amer reserves the right to reject orders in cases of fraudulent use or reasonable suspicion thereof.

5. Cancellation, Return and Refund Policies

5.1. Cancellation of Orders

5.1.1. You can cancel your order as long as it has not been processed for shipment. To request cancellation, send an email to forncanamer@gmail.com with the details of your order.

5.1.2. If the order has already been sent, it will not be possible to cancel it.

5.2. Returns

5.2.1. As these are perishable products, returns are not accepted except in the event of quality defects or errors in the order. 5.2.2. If you receive a defective or incorrect product, you must contact us within the first 24 hours after receiving the order. Call us by phone or send an email to forncanamer@gmail.com including your order number, description of the problem and photos of the product in question.

5.3. Refunds

5.3.1. If a refund is required, it will be made using the same payment method used in the purchase.

5.3.2. Refunds will be processed within 5-7 business days of request approval.

6. Shipping Policy

No shipments are made.

7. Prices and Payments

7.1. All prices shown include applicable VAT.

7.2. Forn Ca Amer reserves the right to modify prices at any time, but the changes will not affect orders already confirmed.

7.3. Payments can be made by credit/debit card or any other method available in the online store.

8. Data Protection

Your personal data will be treated in accordance with our [Privacy Policy].

9. Contact

For any questions, queries or complaints, you can contact us through:

Email: forncanamer@gmail.com

Telephone: +34 971552603 

10. Applicable Law and Jurisdiction

These terms are governed by Spanish law. In the event of a dispute, the parties will submit to the courts and tribunals of Mallorca, unless the law provides otherwise.