LAST MODIFICATION: March 2024

The Privacy Policy forms part of the General Conditions that govern the website https://forncanamer.com/ together with the Cookies Policy and the Legal Notice. Amer Ramis SL reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the website. In the event that the user has registered on the website and accesses his account or profile, upon accessing it, he will be informed in the event that there have been substantial modifications in relation to the treatment of his personal data.

Who is responsible for the treatment of your data?
The data that is collected or provided to us voluntarily by means of the web page, either by browsing it, as well as all those that you can provide us in the contact forms, via email or by telephone, will be collected and processed by the Person in charge of the Treatment, whose data are indicated below:

Amer Ramis SL
C/ Baleria,3
07500 Manacor
B-07690795

Contact Amer Ramis SL for the protection of your personal data

If, for any reason, you want to contact us on any question related to the treatment of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means indicated above.

What data do we collect through the website?
For the simple act of browsing the website, https://forncanamer.com/ will collect information regarding:
– IP address.
– Browser version.
– Operating system.
– Duration of the visit or navigation of the website.

Such information is stored through Google Analytics, so we refer to Google's Privacy Policy, as it collects and processes such information. http://www.google.com/intl/en/policies/privacy/
In the same way, the website provides the utility of Google Maps, which can have access to your location, provided that you allow it, in order to provide you with greater specificity about the distance and/or routes of our locations. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data http://www.google.com/intl/en/policies/privacy/

The information that we handle will not be related to a specific user and will be stored in our databases, with the purpose of performing statistical analyses, improvements on the website, about our products and/or services and will help us improve our commercial strategy. The data will not be communicated to third parties.

User registration on the web page/ Form submission
To access certain products and/or services, such as requesting information, the user must fill out a form. For this, in the registration form, a series of personal data is requested. The data are necessary and mandatory to carry out such registration. If these fields are not provided, the registration will not be carried out.
In this case, the browsing data will be associated with the user's registration data, identifying the same specific user who browses the web page. In this way, it will be possible to customize the offer of products and/or services that, in our opinion, best suits the user.

The registration data of each user will be incorporated into the databases of Amer Ramis SL along with the history of operations carried out by the same, and will be stored in them until the account of the registered user is deleted. Once such an account is deleted, said information will be removed from our databases, keeping those data related to the transactions carried out for 10 years, without accessing or altering them, in order to comply with the legally valid deadlines. The data that are not linked to the transactions carried out will be kept unless you withdraw your consent, in which case they will be deleted immediately (always taking into account the legal deadlines).

The legal basis for the processing of your personal data is the execution of a contract between the parties.
In relation to the sending of communications and promotions electronically and the response to requests for information, the legitimization of the treatment is the consent of the user.

The purposes of the treatment will be the following:
a) Manage your access to the Website.
b) Manage the services and utilities made available to you through the Website.
c) Stay informed of the processing and status of your requests.
d) Respond to your request for information.

Thus, we inform you that you will be able to receive communications via email and/or on your phone, in order to inform you of possible incidents, errors, problems and/or the status of your requests.

For the sending of commercial communications, the user's express consent will be requested at the time of registration. In this respect, the user may revoke the consent given, by contacting Amer Ramis SL, using the means indicated above. In any case, in every commercial communication, you will be given the possibility to unsubscribe from receiving them, either by means of a link and/or electronic mail address.

If you belong to one of the following groups, check the drop-down information:

+ WEBSITE OR EMAIL CONTACTS
For what purposes are we going to treat your personal data?
Respond to your queries, requests or requests.
Manage the requested service, answer your request, or process your request.
Information by electronic means, which relate to your request.
Commercial or event information by electronic means, provided that there is express authorization.
What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where it is necessary to complete a form and click on the send button to make a request, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have a check box or checkbox with the following formula, to be able to send the information: “□ I have read and accept the Privacy Policy.”

+ CUSTOMERS
For what purposes are we going to treat your personal data?
Elaboration of the budget and monitoring of the same through communications between both parties.
Information by electronic means, which relate to your request.
Commercial or event information by electronic means, provided that there is express authorization.
Manage the administrative, communications and logistics services performed by the Manager.
Carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Management of control and recovery.
What is the legitimacy for the treatment of your data?
The legal basis is your consent and the execution of a contract.

+ SUPPLIERS.
For what purposes are we going to treat your personal data?
Information by electronic means, which relate to your request.
Commercial or event information by electronic means, provided that there is express authorization.
Manage the administrative, communications and logistics services performed by the Manager.
Billing.
Carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Management of control and recovery.
What is the legitimacy for the treatment of your data?
The legal basis is the acceptance of a contractual relationship, or in its default your consent to contact us or offer us your products by any means.

+USERS
For what purposes are we going to treat your personal data?
Manage the relationship of the provision of the socio-health collaboration services requested by the user.
Commercial or event information by electronic means, provided that there is express authorization.
Manage the administrative, communications and logistics services performed by the Manager.
Information about activities and events, by electronic means, as long as there is express authorization.
Respond to your queries, requests or requests.
What is the legitimacy for the treatment of your data?
The legal basis is your consent and the execution of a contract.

+ PARTNERS
For what purposes are we going to treat your personal data?
Organization of the actions necessary for the achievement of the ends of society.
Internal management and legal compliance thereof.
Calling meetings.
Carry out the corresponding transactions.
Declaration of the appropriate taxes.
What is the legitimacy for the treatment of your data?
The legal basis is contractual, the acceptance of a contract for the purchase of shares or similar, or participation in the constitution of the company.

+ASSOCIATES
For what purposes are we going to treat your personal data?
Organization of the actions necessary to achieve the goals of the association.
Internal management and legal compliance thereof.
Calling meetings.
Carry out the transactions or the collection of the corresponding quotas.
Declaration of the appropriate taxes.
What is the legitimacy for the treatment of your data?
The legal basis is contractual, the acceptance of what is laid down in the founding act and in the statutes of the Association.

+COLLABORATORS
For what purposes are we going to treat your personal data?
Respond to your queries, requests or requests.
Internal management and legal compliance thereof.
Management of your collaboration with the entity, both in the socio-health area and in the administrative area.
What is the legitimacy for the treatment of your data?
The legal basis is your consent.

+ FAMILY / USER CONTACTS
For what purposes are we going to treat your personal data?
Respond to your queries, requests or requests.
Internal administrative management and legal compliance thereof.
Social assistance management of the family user of the treatment service
What is the legitimacy for the treatment of your data?
The legal basis is your consent.

+ SOCIAL NETWORK CONTACTS
For what purposes are we going to treat your personal data?
Respond to your queries, requests or requests.
Manage the requested service, answer your request, or process your request.
Connect with you and create a community of followers.
What is the legitimacy for the treatment of your data?
The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Whatsapp: https://www.whatsapp.com/legal/#privacy
YouTube: https://www.youtube.com/yt/policiandsafety/es/policy.html
How long will we keep personal data?
We can only consult or delete your data in a restricted way by having a specific profile. We will treat them as much as you let us by following them, being friends or giving them "like", "follow" or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

+ JOB SEEKERS
For what purposes are we going to treat your personal data?
Organization of selection processes for hiring employees.
Citarte for job interviews and evaluate your candidacy.
If you have given us your consent, we may transfer it to collaborating or related entities, with the sole objective of helping you find employment.
What is the legitimacy for the treatment of your data?
The legal basis is your unequivocal consent, when you hand over your CV and receive and sign information related to the treatments we are going to carry out.
How long will we keep personal data?
The curriculum will be stored for one year, after which, if we have not contacted you, it will be deleted.

–

Do we include personal data from third parties?
No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must, in advance, inform and request the consent of said persons, or otherwise we are exempt from any responsibility for non-compliance with this requirement.

And data on minors?
We do not process data from children under the age of 14, so please refrain from providing it if you are under that age.

Will we make communications by electronic means?
They will only be used to manage your request, if it is one of the means of contact you have provided us with.
If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?
You can rest easy: we have adopted an optimal level of protection of the personal data we handle, and we have installed all the means and technical measures at our disposal, according to the state of the technology, to prevent the loss, misuse, alteration, unauthorized access and theft of personal data.

To what extent will decision-making be automated?
Amer Ramis SL does not use fully automated decision-making processes to establish, develop or terminate a contractual relationship with the user. In the event that we use those processes in a particular case, we will keep you informed and communicate your rights in this regard if so prescribed by law.

Will profiling take place?
In order to be able to offer you products and/or services according to your interests and to improve your user experience, we will be able to create a "commercial profile" based on the information provided. However, no automated decisions will be made based on said profile.

To which recipients will your data be communicated?
Your data will not be transferred to third parties, unless legally required. Specifically, they will communicate to the State Tax Administration Agency and banks and financial entities for the collection of the service provided or product purchased, as well as to those responsible for the treatment necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.
In the event that you have given us your consent for the treatment of your number and images and other information related to the activity of Amer Ramis SL will be disclosed on the different social networks and the Amer Ramis SL website

International transfers.
If it is necessary to carry out international data transfers on the part of Amer Ramis SL, it will be ensured that said transfers are possible in accordance with the General Data Protection Regulation or any other requirement established by the applicable regulations. For these purposes, the company will adopt the necessary agreements to guarantee a level of data protection equivalent to that provided for in European regulations.
In the case of working in a system of shared folders in applications such as Dropbox, Google Drive, Microsoft OneDrive, Amazon, Apple, HubSpot, etc... an international transfer will be made to the United States under the authorization of article 49.c) of the General Data Protection Regulation or any other mechanism that guarantees a level of data protection equivalent to that provided for in European regulations.

What Rights Do You Have?
To know if we are treating your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with the current regulations.
To bring your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency, if you believe that we have not served you correctly.
To revoke consent for any treatment for which you have consented, at any time.
If you change any data, we appreciate it if you let us know so we can keep it updated.

Do you want a form for the exercise of rights?
We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or be accompanied by a photocopy of the ID.
If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
The forms can be presented in person, sent by letter or by email to the address of the person responsible at the beginning of this text.
You have the right to file a complaint with the Spanish Agency for Data Protection, in the event that you consider that your rights have not been adequately met.
The maximum time for resolution by Amer Ramis SL is one month, counting from the effective receipt of your request by us.
You have the right to revoke at any time the consent for any of the treatments for which you have granted it.

Do we use cookies?
If we use other types of cookies other than the necessary ones, you can consult the cookies policy in the corresponding link from the beginning of our website.

How long will we keep your personal data?
Personal data will be maintained as long as you are connected with us.
Once you disconnect, the personal data processed for each purpose will be kept for the legally provided periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
The treated data will be kept as long as the legal periods referred to above do not expire, if there is a legal obligation for maintenance, or if that legal period does not exist, until the interested party requests its deletion or revokes the consent granted.
We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.